Privacy Policy

Tooyn Homes ("Tooyn Homes," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you visit or interact with our website, https://www.tooynhomes.com (the "Site"), or otherwise communicate with us.

This Privacy Policy applies to visitors, prospective buyers and sellers, clients, and other individuals who interact with our Site or services. By using our Site, you acknowledge and agree to the practices described in this Privacy Policy.

Notice at Collection (California Residents)

At or before the time we collect personal information, we collect and use it for the purposes described below.

Categories of Personal Information Collected

• Identifiers (such as name, email address, phone number, IP address)
• Internet or other electronic network activity information
• Commercial information (such as property inquiries or preferences)
• Geolocation data (approximate location only, such as city or state)
• Communications and inquiry content you voluntarily provide

Purposes of Collection

• Providing real estate services and responding to inquiries
• Communicating with you about listings, services, or market updates
• Operating, maintaining, and improving our Site
• Marketing and advertising (where permitted by law)
• Compliance with legal obligations
• Fraud prevention, security, and integrity of our systems

We do not collect sensitive personal information for purposes outside those permitted by California law.

Personal Information We Collect

Information You Provide Directly

You may voluntarily provide personal information when you:

• Submit contact or inquiry forms
• Request property information or valuations
• Subscribe to newsletters or updates
• Communicate with us by email, phone, or SMS

This may include your name, email address, phone number, message content, and preferences.

Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address
• Browser and device information
• Pages viewed and interaction data
• Referring URLs
• Approximate geographic location

Information from Third Parties

We may receive information from:

• Social media platforms when you interact with our profiles
• Analytics or advertising service providers
• Publicly available sources

Cookies, Analytics, and Advertising

We use cookies and similar technologies to:

• Enable website functionality
• Analyze traffic and performance
• Improve user experience
• Support marketing and advertising activities

Depending on configuration, some analytics or advertising tools may be considered "sharing" under California law.

Opt-Out Preference Signals

We honor legally recognized opt-out preference signals, such as the Global Privacy Control (GPC), where required by law.

You may also manage cookies through your browser settings. Disabling cookies may affect certain Site features.

How We Use Personal Information

We use personal information for:

• Providing and managing real estate services
• Responding to requests and communications
• Sending transactional or service-related messages
• Marketing and promotional communications (with consent where required)
• Website analytics and improvement
• Legal compliance and regulatory obligations
• Fraud prevention, security, and risk mitigation

Marketing Communications

If you opt in, we may contact you via email, phone, or SMS. You may opt out at any time by:

• Clicking "unsubscribe" in emails
• Replying STOP to SMS messages
• Contacting us directly

We do not sell personal information. We do not disclose phone numbers or SMS consent to third parties for marketing purposes.

How We Disclose Personal Information

We may disclose personal information to:

• Service providers who support website hosting, analytics, CRM, marketing, or communications (under contractual confidentiality obligations)
• Professional advisors (legal, accounting, insurance)
• Government or regulatory authorities when required by law
• Parties involved in a business transaction (such as a merger or asset sale), where permitted by law

We do not knowingly sell personal information.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including:

• Inquiry and lead information: typically up to 24 months after last interaction
• Marketing records: until you opt out or request deletion
• Analytics data: typically up to 14–26 months, depending on configuration
• Transaction or compliance records: as required by applicable law

Retention periods may vary based on legal, regulatory, or operational needs.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know the categories and specific pieces of personal information collected
• Request correction of inaccurate personal information
• Request deletion of personal information
• Opt out of the sale or sharing of personal information (if applicable)
• Limit use of sensitive personal information (where applicable)
• Not be discriminated against for exercising privacy rights

Exercising Your Rights

You may submit a request by contacting us using the information in the Contact section below. We will verify your identity before responding.

Sensitive Personal Information

We do not intentionally collect or use sensitive personal information for purposes beyond those permitted by California law. If collected incidentally, it is used only for legally allowed business purposes.

Do Not Track

Our Site does not currently respond to browser "Do Not Track" signals. However, we recognize and honor opt-out preference signals such as Global Privacy Control where required.

Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date and posting the revised Policy on this page.

Contact Information

For privacy-related questions or requests, please contact:

Tooyn Homes
[email protected]
(424) 777-1242

Licensed Real Estate Agent:
Seda Stepanyan
DRE License #02222453
Brokerage: JohnHart Real Estate (DRE #01873088)