1. Introduction
This Privacy Policy describes how Tooyn Homes collects, uses, shares, and protects your personal information. By visiting our website, you agree to the practices described in this policy.
2. Information We Collect
- Identifiers like name, email address, phone number, and mailing address
- Internet or network activity, such as your IP address, browser type, and site interactions
- Property interests, preferences, and inquiries submitted through forms
- Non-public personal information when applying for credit or mortgage-related services
3. How Information is Collected
We collect information via:
- Online forms, including contact and inquiry submissions
- Browser cookies and tracking pixels
- Google Analytics and similar tools
- Email communications and open rate tracking
4. Use of Information
Your information is used to:
- Respond to your inquiries and provide requested services
- Send you relevant property alerts, newsletters, and real estate updates
- Monitor and improve website performance and functionality
- Ensure compliance with applicable laws and DRE regulations
5. Messaging Consent
By submitting your contact information, you consent to receive messages, including texts and emails. Message frequency may vary. Message/data rates may apply. Reply STOP to opt out. Text message opt-in data will never be shared with third parties.
6. Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Trusted vendors for email, CRM, or analytics services
- MLS/IDX partners when displaying or requesting property data
- Government entities when required by law
7. Cookies & Tracking
Cookies are used to recognize returning users and personalize content. You may adjust your browser settings to disable cookies, but this may impact website functionality.
8. Non-Public Personal Information
We may collect non-public personal financial data to facilitate lender or loan inquiries. Access is limited to only those who need it to serve your request. We maintain physical and digital safeguards to protect this data.
9. Children's Privacy
This website is not directed at children under 13. We do not knowingly collect data from children. Users under 18 must use the site with parental permission.
10. Third-Party Websites
Our website may contain links to external sites. We are not responsible for their content or data practices. We recommend reviewing their privacy policies before submitting information.
11. Your Rights (California Residents)
You have the right to:
- Request access to the data we hold about you
- Request deletion of your personal information
- Know how your information is used
- Designate an authorized agent to act on your behalf
Submit requests to [email protected].
12. Do Not Track Signals
We honor Do Not Track (DNT) signals where supported by browsers, though some embedded third-party content may not.
13. Data Security
We use commercially reasonable methods to safeguard your personal information from unauthorized access, disclosure, or misuse.
14. Policy Changes
This Privacy Policy may be updated periodically. Your continued use of the site after changes are made constitutes acceptance.
15. Contact
Tooyn Homes
Seda Stepanyan
Email: [email protected]
Phone: (818) 900-9121
Based in Glendale, CA. Serving Greater Los Angeles.